We are a To The Trade company. All pricing is designer NET price (trade pricing). We do not offer retail pricing.
ORDERS will be placed upon receiving ALL of the required information
We begin tracking orders after we receive the vendor acknowledgement and will email you updates regularly.
Yes! Here's how it works.
Items that don't require shipping to a receiver may be "dropped shipped" directly to a residence/ business. They must be inspected within 48 hours of receipt. If there is damage to the packaging, take photos prior to opening. Unpack the cartons or crates and inspect all merchandise carefully. If there are damages or you received the wrong item, you must notify OBJETS within 48 hours of delivery. This is necessary to file a claim with the manufacturer and expedite a claim resolution.
Procedures when designating a receiver other than Objet’s receiver:
If you prefer to use a receiver other than an Objets preferred receiver, then it might require a more “hands on” approach from you to help communicate the ever changing inspection requirements from factories and freight companies should a claim arise.
Please keep in mind that you are their customer, not Objets, and if specific procedures aren’t followed at the time of receiving the shipment then manufactures and freight companies might deny the claim and repair charges will not be covered.
Receiver's responsibility in the inspection process
Currently, 85% of claims are concealed damages
How to inspect wallcovering rolls